Shipping Policy
All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. We do our absolute best to process orders as quickly as possible!
During high volume periods such as Christmas, please note that courier delays are unfortunately out of our control and we will notify you of any delays. Contact us anytime to lodge an enquiry with Australia Post if your order is unusually late.
Fairly Priced Shipping Rates
- We offer flat rate shipping of $19.50
- Orders over $300 qualify for FREE SHIPPING Australia wide
- Express post for urgent orders are available; please contact us after placing your order for details
In Person Pickup
If you are local to Mackay, Queensland – feel free to opt for the pick up option. We’ll notify you once your order is ready and organise a time for you to come and grab your goodies! All pickups are from our studio at 104 Victoria Street, Mackay 4740.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us confirming your order.
If you haven’t received your order within 14 days of receiving your shipping confirmation email, please contact us with your name and order number, and we will look into it for you.